Privacy policy
Groupe Dirdam Invest S.l. (“we”, “us” or “our”) located Calle Valencia 243-245 n°6-4, 08006, Barcelona (Barcelona), Spain, in its capacity as data controller, attaches great importance to the protection and respect of the privacy of its customers
This policy is intended to inform you of our practices regarding the collection, use and sharing of information that you provide to us through our website https://goletta.es or by telephone or email. If you do not consent to the same, please do not access or use the Service.
This policy sets out how we treat the personal data that we collect and that you provide to us. We invite you to read this document carefully to know and understand our practices regarding the processing of your personal data that we implement.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. We therefore recommend that you periodically review this page.
Information we collect
We collects some personnal information from our users :
- Name
- Email adress
- Phone number
- Message
How we use your informations
Your informations is used to :
- Communicate with users through e-mail messaging
- Allow a personalized display of the site
- Contribute to the improvement of the site
- Improve our services to users
- Support
How long we retain your data
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
How we collect your data
Contact form : personal data, name, adress, email, phone number, message.
The contact form is only used to anwer at your message. It is managed by our company.
Google Analytics : personal data, trackers, usage data.
Google Analytics uses its own cookies. It is only used to improve how our site works. You can find more information about Google Analytics cookies : Google Analytics Cookie Usage on Websites
What rights you have over your data
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at contact(at)goletta.es. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
If, despite all our efforts, you believe that your rights have not been respected, know that you have the possibility of contact :
Agencia de Proteccion de Datos C/Jorge Juan, 6
28001-Madrid, Spain
https://www.aepd.es
All of your identifiable personal data is neither sold, nor exchanged, nor transferred to third parties. The aforementioned third-party services collect information about your use. Disclosure of this information to third parties is subject to the terms of use and privacy policies offered by those services. By agreeing to use these services, you accept the operating conditions of each of the services offered.
Cookies
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our : cookies policy.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
ReCAPTCHA
We use the reCAPTCHA service from Google Inc. (Google) to protect form entries on your site. This service is used to differentiate human-made entries from automated abuse. This involves sending the IP address and possibly other data required by Google for the reCAPTCHA service. For this purpose, your data will be communicated to Google and used by their services. However, your IP address will be shortened by Google beforehand within member states of the European Union – or in other states that are party to the Agreement on the European Economic Area – and will thus be anonymous. In exceptional cases, your full IP address will be transmitted to a Google server in the USA and then shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCAPTCHA by your browser will not be merged with other Google data. This collection of data is subject to the Google Privacy Policy. For more information about Google’s privacy policy, visit: google privacy policy. By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Grievance / Data protection officer
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Groupe Dirdam Invest S.l., Calle Valencia 243-245 n°6-4. 08006, Barcelona, email: contact(at)goletta.es. We will address your concerns in accordance with applicable law.